# NHTSA recall 23V010000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 23V010000
- Manufacturer's number: 03A
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2023\-01\-17
- Owners notified: 2023\-02\-23
- Component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER
- Units potentially affected: 67117
- Part numbers: See attached document referenced above for the low voltage wiring and transaxle part numbers.

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2017\-2023 Pacifica Plug\-In Hybrid Electric vehicles \(PHEVs\).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.


## What can happen

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.


## The remedy

Dealers will update the Power Inverter Module \(PIM\) software and, if necessary, update the instrument panel cluster \(IPC\) and the electronic control module \(ECM\) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019\-2020 model year vehicles, and 06/15/2023 for 2017\-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1\-800\-853\-1403.  FCA US, LLC's number for this recall is 03A.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 67117
- Reported remedied: 61703 \(91%\)
- Reported unreachable: 234
- Reported removed: 1846

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2017/recalls.md)
- [2018 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2018/recalls.md)
- [2019 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2019/recalls.md)
- [2020 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2020/recalls.md)
- [2021 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2021/recalls.md)
- [2022 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2022/recalls.md)
- [2023 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2023/recalls.md)

## Investigated as PE22008

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE22008: Preliminary evaluation, opened 2022\-07\-22, closed 2024\-03\-27. Transmission fault leading to loss of motive power. POWER TRAIN.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/23V010000/investigations](/v1/recalls/nhtsa/23V010000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin
- [S238A000034](/bulletins/10242752.md), 2023-09-25, Service bulletin
- [0817422](/bulletins/10226036.md), 2022-11-07, Service bulletin
- [S2014000001RevA](/bulletins/10221815.md), 2022-09-26, Service bulletin
- [S2014000001](/bulletins/10221812.md), 2022-09-26, Service bulletin
- [9004386](/bulletins/10221228.md), 2022-09-26, Service bulletin
- [S1708000118](/bulletins/10220697.md), 2022-09-26, Service bulletin
- [9004290](/bulletins/10180176.md), 2020-09-28, Service bulletin
- [23027](/bulletins/10130081.md), 2018-03-13, Service bulletin
- [TS\-WI\-0225](/bulletins/10117773.md), 2017-09-14, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/23V010000](/v1/recalls/nhtsa/23V010000)

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