# NHTSA recall 22V189000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 22V189000
- Manufacturer's number: 2022040010
- Manufacturer: Mercedes\-Benz USA, LLC
- Reported: 2022\-03\-25
- Owners notified: 2022\-05\-09
- Component: STEERING: STEERING WHEEL/HANDLE BAR
- Units potentially affected: 8396
- Part numbers: A0009028672, A0009028381, A0009028281, A0009027585, A0009027485, A0009026571, A0009026471, A0009025575, A0009025475, A0009023262

## What is wrong

Mercedes\-Benz USA, LLC \(MBUSA\) is recalling certain 2021\-2022 C\-Class, E\-Class, S\-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4\-doors Coupe, and EQS vehicles with a heated leather steering wheel.  Due to a software error in the hand detection control unit, the hands\-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.


## What can happen

Deactivated hands\-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering  wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.


## The remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge.  Owner notification letters were mailed May 6, 2022.  Owners may contact MBUSA customer service at 1\-800\-367\-6372.  MBUSA's number for this recall is 2022040010.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-22
- Vehicles in the campaign: 8396
- Reported remedied: 8218 \(97%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2021 MERCEDES\-BENZ AMG CLS53
- 2021 MERCEDES\-BENZ AMG E53
- 2022 MERCEDES\-BENZ AMG E53
- 2021 MERCEDES\-BENZ AMG E63S
- 2022 MERCEDES\-BENZ AMG EQS
- [2022 MERCEDES\-BENZ AMG GT43](/makes/mercedes-benz/amg-gt/2022/recalls.md). Listed as a series or trim of this model.
- [2022 MERCEDES\-BENZ AMG GT53](/makes/mercedes-benz/amg-gt/2022/recalls.md). Listed as a series or trim of this model.
- [2022 MERCEDES\-BENZ AMG GT63 S](/makes/mercedes-benz/amg-gt/2022/recalls.md). Listed as a series or trim of this model.
- 2022 MERCEDES\-BENZ AMG SL55
- 2022 MERCEDES\-BENZ AMG SL63
- 2022 MERCEDES\-BENZ C 300
- 2022 MERCEDES\-BENZ CLS 450
- 2021 MERCEDES\-BENZ E 350
- 2022 MERCEDES\-BENZ E 350
- 2021 MERCEDES\-BENZ E 450
- 2022 MERCEDES\-BENZ E 450
- 2022 MERCEDES\-BENZ EQS 450
- 2022 MERCEDES\-BENZ EQS 580
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/22V189000](/v1/recalls/nhtsa/22V189000)

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