NHTSA recall 21V972000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V972000 |
| Manufacturer's number | VS3PA27 ERI/ERO |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2021-12-15 |
| Owners notified | 2022-02-11 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 48400 |
| Report | Annual report 2, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-12 |
| Vehicles in the campaign | 48400 |
| Reported remedied | 31430 (64%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
What can happen
Unintentional vehicle movement can increase the risk of a crash.
The remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2019 FREIGHTLINER SPRINTER 1500 | Listed as a series or trim of this model. |
|---|---|
| 2020 FREIGHTLINER SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 2500 | Listed as a series or trim of this model. |
| 2020 FREIGHTLINER SPRINTER 2500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 3500 | Listed as a series or trim of this model. |
| 2020 FREIGHTLINER SPRINTER 3500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 4500 | Listed as a series or trim of this model. |
| 2020 FREIGHTLINER SPRINTER 4500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE21019
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE21019 | Preliminary evaluation, opened 2021-08-02, closed 2022-05-27. Vehicle Rolls Away While in Park. POWER TRAIN:AUTOMATIC TRANSMISSION. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| News Channel Upd | 2023-05-22. Service bulletin. Update Instrument Cluster Software |
|---|---|
| News Channel Upd | 2023-05-22. Service bulletin. Update Instrument Cluster Software |
| 22V2790614-2 | 2023-04-24. Service bulletin. Software Updates. |
| 22V2790614 | 2023-04-24. Service bulletin. Software Updates. |
| 22V2790613-1 | 2023-04-24. Service bulletin. Software Updates. |
| 22V2790613 | 2023-04-24. Service bulletin. Software Updates. |
| 22V2790612-1 | 2023-04-24. Service bulletin. Software Updates. |
| 22V2790612 | 2023-04-24. Service bulletin. Software Updates. |
| Recall Campaign | 2022-05-31. Service bulletin. Ecall Hermes Software Update. |
| 2021120009 | 2022-05-31. Service bulletin. Software updare. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.