# NHTSA recall 21V934000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V934000
- Manufacturer's number: VS3HECKTRI
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2021\-12\-01
- Owners notified: 2022\-02\-11
- Component: STRUCTURE
- Units potentially affected: 30
- Part numbers: N910105012011, A0029903303, N000000003276, A9076111300

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2021 Mercedes\-Benz Sprinter vehicles.  The spring\-loaded rear step bolt fasteners were not properly tightened.


## What can happen

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.


## The remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge.  Owners notification letters were mailed February 11, 2022.  Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS3HECKTRI.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-12
- Vehicles in the campaign: 30
- Reported remedied: 27 \(90%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI80.20\-N\-079697](/bulletins/11034417.md), 2026-07-02, Service bulletin
- [LI91\-18\-N\-080032](/bulletins/11031944.md), 2026-05-02, Service bulletin
- [LI88.30\-N\-078036\_2](/bulletins/11026055.md), 2025-12-03, Service bulletin
- [LI72.10\-N\-077998](/bulletins/11005574.md), 2024-08-03, Service bulletin
- [LI72.10\-N\-071190](/bulletins/11001110.md), 2024-06-06, Service bulletin
- [2024010006](/bulletins/10251090.md), 2024-03-04, Service bulletin
- [2023120017](/bulletins/10251085.md), 2024-03-04, Service bulletin
- [2013120011](/bulletins/10249333.md), 2024-01-29, Service bulletin
- [2013120001](/bulletins/10249332.md), 2024-01-29, Service bulletin
- [LI72.10\-N\-075789](/bulletins/10233790.md), 2023-04-05, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V934000](/v1/recalls/nhtsa/21V934000)

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