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NHTSA recall 21V825000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number21V825000
Manufacturer's number91CR
ManufacturerVolkswagen Group of America, Inc.
Reported2021-10-20
Owners notified2021-11-09
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Units potentially affected2857
Remedy progress the manufacturer reported
ReportAnnual report 2, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-29
Vehicles in the campaign2857
Reported remedied2796 (97%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What can happen

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The remedy

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2022 AUDI A3
2022 AUDI A4
2022 AUDI A5
2021 AUDI A8
2022 AUDI E-TRON
2022 AUDI Q3
2022 AUDI Q5 SPORTBACK
2022 AUDI Q7
2022 AUDI Q8
2022 AUDI RS 6 AVANT
2022 AUDI RS Q8
2022 AUDI S3
2022 AUDI S5
2021 AUDI S8
2022 AUDI SQ7
2022 AUDI SQ8

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
A9624932070572_22024-04-04. Service bulletin. This bulletin provides information when there is a failure of various assist systems (00A5 DTC B200FF4).
A9124732073131_12024-03-06. Service bulletin. This bulletin provides information when the DTC U178500: software error is stored passive/sporadic.
A9124612072873_12024-02-06. Service bulletin. This bulletin provides information for when the volume control is not working with MIB3.
A9023552055188_72023-12-06. Service bulletin. This bulletin provides information for when the individual overhead view cameras are inoperative, the picture is blurry or fogged up, DTCs B200FFA, B127C04, C12AE02.
A9023532058077_82023-12-06. Service bulletin. This bulletin provides information for when there is a warning, warning jolt and/or brake engagement with Audi pre sense.
A9023522059891_52023-12-06. Service bulletin. This bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started.
A9123402071928_12023-11-06. Service bulletin. This bulletin provides information for when the MMI sidebar is missing in MIB3.
A9023292069244_22023-07-10. Service bulletin. This bulletin provides information for when the intersection assist arrows flicker for a short period after the vehicle has started, or various other driver assist warnings; DTCs C12D5FA, B200FF9, and/or B107A16 may be stored.
A9023182065960_22023-04-06. Service bulletin. This bulletin provides information for when the virtual cockpit is distorted due a broken screen caused by outside influence.
A9023172069719_12023-04-06. Service bulletin. This bulletin provides a sofrware update for when DTC U160D00 is present and the Lane Change Assist control unit on the left side of the vehicle was previously replaced.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially