# NHTSA recall 21V728000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V728000
- Manufacturer's number: Y71
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2021\-09\-21
- Owners notified: 2021\-10\-28
- Component: EXTERIOR LIGHTING:TURN SIGNAL
- Units potentially affected: 23853
- Part numbers: 52214967

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2019\-2021 Ram ProMaster City vehicles.  If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."


## What can happen

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.


## The remedy

Dealers will update the Body Controller Module \(BCM\) software, free of charge.  Owner notification letters were mailed October 28, 2021.  Owners may contact FCA US LLC customer service at 1\-800\-853\-1403.  FCA US LLC's number for this recall is Y71.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2024 quarter 4 to 2025 quarter 3
- Filed with NHTSA: 2025\-10\-24
- Vehicles in the campaign: 23853
- Reported remedied: 16789 \(70%\)
- Reported unreachable: 220
- Reported removed: 398

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 RAM PROMASTER CITY](/makes/ram/promaster-city/2019/recalls.md)
- [2020 RAM PROMASTER CITY](/makes/ram/promaster-city/2020/recalls.md)
- [2021 RAM PROMASTER CITY](/makes/ram/promaster-city/2021/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V728000](/v1/recalls/nhtsa/21V728000)

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