# NHTSA recall 21V712000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V712000
- Manufacturer's number: 21S42
- Manufacturer: Ford Motor Company
- Reported: 2021\-09\-14
- Owners notified: 2021\-10\-29
- Component: VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
- Units potentially affected: 13544
- Part numbers: WSS\-M2G316\-B4, WSS\-M33J10 –A5, WSS\-M33J10 –A3, WSS\-M33J10 –A2, WSS\-M33J10 –A4, WSS\-M33J10 –A1

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2021 Mustang Mach\-E vehicles.  The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.


## What can happen

A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.


## The remedy

Dealers will apply additional urethane adhesive, free of charge.  Owner notification letters were mailed October 29, 2021.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 21S42.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2024 quarter 4 to 2025 quarter 3
- Filed with NHTSA: 2025\-10\-28
- Vehicles in the campaign: 13544
- Reported remedied: 11479 \(84%\)
- Reported unreachable: 12
- Reported removed: 25

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 FORD MUSTANG MACH E](/makes/ford/mustang-mach-e/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 55008](/bulletins/11035100.md), 2026-07-20, Service bulletin
- [SYNC\-25.1.7.10.1 MachE](/bulletins/11029000.md), 2026-02-25, Over\-the\-air update
- [TSB 24\-2230](/bulletins/11005308.md), 2024-07-29, Service bulletin
- [TSB 24\-2002](/bulletins/10249754.md), 2024-02-06, Service bulletin
- [TSB 23\-2088](/bulletins/10233596.md), 2023-04-04, Service bulletin
- [22B28](/bulletins/10228890.md), 2023-01-06, Service bulletin
- [OTA 22B28](/bulletins/10225798.md), 2022-11-04, Service bulletin
- [TSB 22\-2182](/bulletins/10211705.md), 2022-05-12, Service bulletin
- [SSM 50645](/bulletins/10210228.md), 2022-04-13, Service bulletin
- [TSB 21\-2369](/bulletins/10202715.md), 2021-11-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V712000](/v1/recalls/nhtsa/21V712000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2021V712000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F21V712000&vehicle=NHTSA%20recall%2021V712000)