# NHTSA recall 21V699000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V699000
- Manufacturer's number: Y61
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2021\-09\-09
- Owners notified: 2021\-10\-28
- Component: SEAT BELTS:REAR/OTHER:RETRACTOR; SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS
- Units potentially affected: 10372
- Part numbers: 5PC00LK3AB, 1YJ66JXWAC, 1ZS76JXWAB, 1ZS83JXWAB, 735605828, 735605832, 735605831, 735605768

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles.  The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."


## What can happen

An unsecured child restraint system can increase the risk of injury during a crash.


## The remedy

Dealers will inspect and replace the seat belt retractors as necessary, free of charge.  Owner notification letters were mailed October 28, 2021.  Owners may contact FCA US LLC customer service at 1\-800\-853\- 1403.  FCA US LLC's number for this recall is Y61.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2024 quarter 4 to 2025 quarter 3
- Filed with NHTSA: 2025\-10\-24
- Vehicles in the campaign: 10372
- Reported remedied: 8224 \(79%\)
- Reported unreachable: 131
- Reported removed: 111

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2021 RAM PROMASTER
- [2021 RAM PROMASTER CITY](/makes/ram/promaster-city/2021/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V699000](/v1/recalls/nhtsa/21V699000)

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