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NHTSA recall 21V599000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number21V599000
Manufacturer's numberR21A9
ManufacturerNissan North America, Inc.
Reported2021-08-02
Owners notified2021-09-14
ComponentBACK OVER PREVENTION:DISPLAY FUNCTION
Units potentially affected3569
Part numbers28275-5SN9B, Ver. 2.9.752
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2025 quarter 3 to 2026 quarter 2
Filed with NHTSA2026-07-27
Vehicles in the campaign3569
Reported remedied3458 (96%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What can happen

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2021 INFINITI Q50
2021 INFINITI Q60
2021 INFINITI QX80

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially