NHTSA recall 21V599000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V599000 |
| Manufacturer's number | R21A9 |
| Manufacturer | Nissan North America, Inc. |
| Reported | 2021-08-02 |
| Owners notified | 2021-09-14 |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Units potentially affected | 3569 |
| Part numbers | 28275-5SN9B, Ver. 2.9.752 |
| Report | Annual report 3, for 2025 quarter 3 to 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-27 |
| Vehicles in the campaign | 3569 |
| Reported remedied | 3458 (96%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 INFINITI Q50 | |
|---|---|
| 2021 INFINITI Q60 | |
| 2021 INFINITI QX80 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.