# NHTSA recall 21V560000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

**NHTSA advises: park outside, away from buildings, until the repair is done.**

- Published by: NHTSA \(United States\)
- Campaign number: 21V560000
- Manufacturer's number: N212343880
- Manufacturer: General Motors, LLC
- Reported: 2021\-07\-23
- Owners notified: 2021\-08\-13
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Units potentially affected: 57414
- Part numbers: 24282794, 24282797\-99, 24291231\-38, 24294472\-75, 24297774\-82, 24295131, 24295133, 24295408, 24295650, 24295959, 24295961, 24296544, 24297772, 24288644, 24289545, 24289548\-49, 24289550, 24290091, 24290235, 24291229, 24291630, 24291802, 24283092, 24282838, 24284193, 24285164, 24285978, 24286395\-96, 24286670\-71, 24286782\-83, 24288526\-28

## What is wrong

General Motors LLC \(GM\) is recalling certain 2017\-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V\-701.  The high voltage battery could catch fire when charged to full or nearly full capacity.


## What can happen

A battery fire increases the risk of injury.


## The remedy

Owners are advised to take the following interim steps: Activate either the Hill Top Reserve \(2017 and 2018 models\) or Target Charge Level \(2019 models\) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight.  Defective battery modules will be replaced by GM, free of charge.  Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021.  Owner notification letters were mailed on August 13, 2021.  Owners may contact the Bolt EV Concierge Team at 1\-833\-382\-4389.  GM's number for this recall is N212343880.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 3 to 2026 quarter 2
- Filed with NHTSA: 2026\-07\-16
- Vehicles in the campaign: 57414
- Reported remedied: 53373 \(92%\)
- Reported unreachable: 97
- Reported removed: 3064

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHEVROLET BOLT EV](/makes/chevrolet/bolt-ev/2017/recalls.md)
- [2018 CHEVROLET BOLT EV](/makes/chevrolet/bolt-ev/2018/recalls.md)
- [2019 CHEVROLET BOLT EV](/makes/chevrolet/bolt-ev/2019/recalls.md)

## Investigated as PE20016

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE20016: Preliminary evaluation, opened 2020\-10\-09, closed 2022\-02\-07. Electric Vehicle Battery Fires. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/21V560000/investigations](/v1/recalls/nhtsa/21V560000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PIC6449](/bulletins/10208047.md), 2022-02-14, Service bulletin
- [PIC6231A](/bulletins/10123255.md), 2017-11-14, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V560000](/v1/recalls/nhtsa/21V560000)

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