# NHTSA recall 21V492000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V492000
- Manufacturer's number: 69CK
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2021\-06\-30
- Owners notified: 2022\-01\-28
- Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Units potentially affected: 379
- Part numbers: 5Q0.959.655.BM

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2020\-2021 Jetta and Jetta GLI vehicles.  The air bag control module was welded in the incorrect position.


## What can happen

Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury.  Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.


## The remedy

Dealers will replace the air bag control module, free of charge.  Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 69CK.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 379
- Reported remedied: 289 \(76%\)
- Reported unreachable: 2
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2020/recalls.md)
- [2021 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2021/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V492000](/v1/recalls/nhtsa/21V492000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2021V492000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F21V492000&vehicle=NHTSA%20recall%2021V492000)