# NHTSA recall 21V473000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

**NHTSA advises: do not drive until the repair is done.**

- Published by: NHTSA \(United States\)
- Campaign number: 21V473000
- Manufacturer's number: N212340980
- Manufacturer: General Motors, LLC
- Reported: 2021\-06\-24
- Owners notified: 2021\-10\-25
- Component: SUSPENSION:REAR
- Units potentially affected: 380498
- Part numbers: 20867273

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2010\-2016 Cadillac SRX and 2011\-2012 Saab 9\-4X vehicles.  The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.


## What can happen

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.


## The remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp \(MIL\) warnings or other issues, such as unusual steering behavior, while driving.  Please see the Part 573 report for the full list of warnings.  Dealers will replace the adjustable toe link with a non\-adjustable one, free of charge.  Interim owner notification letters were mailed August 6, 2021.  Owner notification letters were mailed on October 25, 2021.  Cadillac and Saab customers may direct questions to Cadillac customer service at 1\-800\-333\-4223.  GM's number for this recall is N212340980.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 4 to 2026 quarter 3
- Filed with NHTSA: 2026\-10\-06
- Vehicles in the campaign: 380498
- Reported remedied: 285710 \(75%\)
- Reported unreachable: 1270
- Reported removed: 36672

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2010 CADILLAC SRX](/makes/cadillac/srx/2010/recalls.md)
- [2011 CADILLAC SRX](/makes/cadillac/srx/2011/recalls.md)
- [2012 CADILLAC SRX](/makes/cadillac/srx/2012/recalls.md)
- [2013 CADILLAC SRX](/makes/cadillac/srx/2013/recalls.md)
- [2014 CADILLAC SRX](/makes/cadillac/srx/2014/recalls.md)
- [2015 CADILLAC SRX](/makes/cadillac/srx/2015/recalls.md)
- [2016 CADILLAC SRX](/makes/cadillac/srx/2016/recalls.md)
- [2011 SAAB 9\-4X](/makes/saab/9-4x/2011/recalls.md)
- [2012 SAAB 9\-4X](/makes/saab/9-4x/2012/recalls.md)

## Investigated as PE20019

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE20019: Preliminary evaluation, opened 2020\-11\-06, closed 2021\-12\-23. Rear Toe Link Adjuster Separation. SUSPENSION; SUSPENSION:REAR.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/21V473000/investigations](/v1/recalls/nhtsa/21V473000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin
- [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin
- [05\-03\-08\-002J](/bulletins/11007936.md), 2024-09-20, Service bulletin
- [05\-03\-08\-002J](/bulletins/11007935.md), 2024-09-20, Service bulletin
- [15\-00\-89\-004G](/bulletins/11000119.md), 2024-05-15, Service bulletin
- [PIT5214F](/bulletins/10247352.md), 2023-12-18, Service bulletin
- [14457B](/bulletins/10247209.md), 2023-12-18, Service bulletin
- [14457](/bulletins/10247208.md), 2023-12-18, Service bulletin
- [PIT5214](/bulletins/10245907.md), 2023-12-04, Service bulletin
- [03\-00\-91\-001I](/bulletins/10245395.md), 2023-11-22, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V473000](/v1/recalls/nhtsa/21V473000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2021V473000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F21V473000&vehicle=NHTSA%20recall%2021V473000)