# NHTSA recall 21V376000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V376000
- Manufacturer's number: 21S24
- Manufacturer: Ford Motor Company
- Reported: 2021\-05\-24
- Owners notified: 2021\-06\-30
- Component: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- Units potentially affected: 192080
- Part numbers: DT1P\-7E395\-AB

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2013\-2021 Transit Connect vehicles equipped with 2.5L engines.  The bushing that attaches the shifter cable to the transmission may degrade or detach.


## What can happen

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.


## The remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge.  Owner notification letters were mailed on June 29, 2021.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 21S24.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-12
- Vehicles in the campaign: 192080
- Reported remedied: 132349 \(68%\)
- Reported unreachable: 3110
- Reported removed: 299

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2013/recalls.md)
- [2014 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2014/recalls.md)
- [2015 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2015/recalls.md)
- [2016 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2016/recalls.md)
- [2017 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2017/recalls.md)
- [2018 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2018/recalls.md)
- [2019 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2019/recalls.md)
- [2020 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2020/recalls.md)
- [2021 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 49821](/bulletins/10194428.md), 2021-06-01, Service bulletin
- [20B22](/bulletins/10176849.md), 2020-07-06, Service bulletin
- [SSM 47170](/bulletins/10137101.md), 2018-05-21, Service bulletin
- [SSM 46900](/bulletins/10127405.md), 2018-01-29, Service bulletin
- [14B06](/bulletins/10057901.md), 2015-07-10, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V376000](/v1/recalls/nhtsa/21V376000)

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