# NHTSA recall 21V359000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V359000
- Manufacturer's number: VS3TURSCHA
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2021\-05\-17
- Owners notified: 2021\-06\-18
- Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Units potentially affected: 2016
- Part numbers: N000000002203

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2020 Mercedes\-Benz Sprinter vehicles.  The screws for the front door hinges may not have been tightened properly.


## What can happen

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.


## The remedy

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021.  Owners may contact DVUSA customer service at  1\-877\-762\-8267.  DVUSA's number for this recall is VS3TURSCHA.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-13
- Vehicles in the campaign: 2016
- Reported remedied: 1906 \(94%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [LI80.20\-N\-079697](/bulletins/11034417.md), 2026-07-02, Service bulletin
- [LI91\-18\-N\-080032](/bulletins/11031944.md), 2026-05-02, Service bulletin
- [LI88.30\-N\-078036\_2](/bulletins/11026055.md), 2025-12-03, Service bulletin
- [LI72.10\-N\-077998](/bulletins/11005574.md), 2024-08-03, Service bulletin
- [LI72.10\-N\-071190](/bulletins/11001110.md), 2024-06-06, Service bulletin
- [2024010006](/bulletins/10251090.md), 2024-03-04, Service bulletin
- [2023120017](/bulletins/10251085.md), 2024-03-04, Service bulletin
- [LI72.10\-N\-075789](/bulletins/10233790.md), 2023-04-05, Service bulletin
- [MB Launch NCU\-VS](/bulletins/10230520.md), 2023-01-23, Service bulletin
- [NCU\-VS3TU72EST](/bulletins/10228609.md), 2023-01-03, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V359000](/v1/recalls/nhtsa/21V359000)

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