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NHTSA recall 21V318000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number21V318000
Manufacturer's numberAMB0
ManufacturerPorsche Cars North America, Inc.
Reported2021-05-05
Owners notified2021-06-25
ComponentAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER; SEATS
Units potentially affected136
Part numbers9Y0963557E
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2025 quarter 2 to 2026 quarter 1
Filed with NHTSA2026-04-10
Vehicles in the campaign136
Reported remedied131 (96%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

What can happen

The front passenger air bag may fail to deploy, increasing the risk of injury.

The remedy

Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2020 PORSCHE CAYENNE
2021 PORSCHE CAYENNE
2021 PORSCHE CAYENNE E-HYBRIDListed as a series or trim of this model.
2021 PORSCHE CAYENNE GTSListed as a series or trim of this model.
2020 PORSCHE CAYENNE SListed as a series or trim of this model.
2021 PORSCHE CAYENNE SListed as a series or trim of this model.
2020 PORSCHE redundant CAYENNE E-HYBRID

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
74/252026-08-06. Service bulletin. Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)
No D7692026-04-06. Service bulletin. Parts information for Parts Withdrawal - Repair Set for Seat Occupied Sensor. Part numbers 9J1881256AJ, 9J1881256AK, 9J1881256AL, 9J1881256AM, 9J1881256AN are affected. The cars involved are ones that use the part numbers mentioned.
No. D7672026-03-02. Service bulletin. Parts information for parts withdrawal for Repair Set for Seat Occupied Sensor. Parts involved are 95C881256F and 95C881256H. The cars affected are ones that use the part numbers mentioned
No. 22-132024-05-02. Service bulletin. Technical information on a complaint - seat cover wrinkled
No. 95-232023-09-09. Service bulletin. Symptom-based workshop manual for the Cayenne - front seat symptom. knocking/whinning noise from the seat frame.
No. 23162023-08-04. Service bulletin. Instructions on advanced technical information for the Cayenne - front seats make excessive noise during longitudinal adjustment
WMJ62022-08-16. Service bulletin. Porsche intranet posting with information on Workshop Campaign WMJ6 - reprograming and-or coding seat control unit
No. 2116.12022-05-03. Service bulletin. Instructions on advanced technical information for red warning in the instrument cluster - occupant seat belt not fastened.
No. 135-212022-02-04. Service bulletin. Technical information for WMJ6 - re-programing and/or coding seat control unit.
No. 11-182022-01-04. Service bulletin. Installation and conversion instructions on retrofitting Porsche rear seat entertainment.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially