# NHTSA recall 21V109000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V109000
- Manufacturer's number: R10078
- Manufacturer: Volvo Car USA, LLC
- Reported: 2021\-02\-24
- Owners notified: 2021\-03\-30
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE
- Units potentially affected: 2278

## What is wrong

Volvo Car USA, LLC \(Volvo Car\) is recalling certain 2021\-2022 XC40 Recharge vehicles.  The Battery Energy Control Module \(BECM\) microprocessor may reset and cause the high voltage system to disconnect.


## What can happen

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.


## The remedy

Volvo Car will notify owners, and dealers will install a software update, free of charge.  The recall began March 30, 2021.  Owners may contact Volvo Car customer service at 1\-888\-458\-1552.  Volvo Car's number for this recall is R10078.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2022 quarter 1
- Filed with NHTSA: 2022\-04\-01
- Vehicles in the campaign: 2278
- Reported remedied: 2278 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2022 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 VOLVO XC40](/makes/volvo/xc40/2021/recalls.md)
- [2022 VOLVO XC40](/makes/volvo/xc40/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [35924.1.4](/bulletins/10251147.md), 2024-03-04, Service bulletin
- [TJ3668140](/bulletins/10244099.md), 2023-10-16, Service bulletin
- [TJ3607310](/bulletins/10204721.md), 2021-12-13, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V109000](/v1/recalls/nhtsa/21V109000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2021V109000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F21V109000&vehicle=NHTSA%20recall%2021V109000)