# NHTSA recall 21V086000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V086000
- Manufacturer's number: 4621B
- Manufacturer: Mazda North American Operations
- Reported: 2021\-02\-18
- Owners notified: 2021\-04\-08
- Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Units potentially affected: 13857
- Part numbers: DFR7 62 6EXB, DFR7 63 6EXB

## What is wrong

Mazda North American Operations \(Mazda\) is recalling certain 2020\-2021 CX\-30 vehicles.  When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.


## What can happen

If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.


## The remedy

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge.  The recall began April 8, 2021.  Owners may contact Mazda customer service at 1\-800\-222\-5500 option 4.  Mazda's number for this recall is 4621B.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-20
- Vehicles in the campaign: 13857
- Reported remedied: 13451 \(97%\)
- Reported unreachable: 0
- Reported removed: 2

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 MAZDA CX\-30](/makes/mazda/cx-30/2020/recalls.md)
- [2021 MAZDA CX\-30](/makes/mazda/cx-30/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SA\-031\-26](/bulletins/11032104.md), 2026-05-05, Service bulletin
- [09\-013\-26](/bulletins/11030603.md), 2026-04-02, Service bulletin
- [09\-006\-26](/bulletins/11028100.md), 2026-02-03, Service bulletin
- [09\-002\-26](/bulletins/11028096.md), 2026-02-03, Service bulletin
- [09\-045\-25](/bulletins/11026906.md), 2026-01-03, Service bulletin
- [09\-042\-25](/bulletins/11026099.md), 2025-12-04, Service bulletin
- [SA\-011\-25a](/bulletins/11024995.md), 2025-11-05, Service bulletin
- [SA\-039/25](/bulletins/11022742.md), 2025-09-05, Service bulletin
- [09\-017\-25](/bulletins/11017481.md), 2025-05-02, Service bulletin
- [09\-013\-25](/bulletins/11016214.md), 2025-04-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V086000](/v1/recalls/nhtsa/21V086000)

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