# NHTSA recall 21V078000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V078000
- Manufacturer's number: 69BV
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2021\-02\-17
- Owners notified: 2021\-03\-05
- Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL
- Units potentially affected: 26967

## What is wrong

Volkswagen Group of America, Inc. \(Audi\) is recalling certain 2020\-2021 Audi Q7 vehicles.  The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 208, "Occupant Crash Protection."


## What can happen

During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.


## The remedy

Audi will notify owners, and dealers will update the air bag control module, free of charge.  The recall began March 5, 2021.  Owners can contact Audi customer service at 1\-800\-253\-2834.  Audi's number for this recall is 69BV.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 26967
- Reported remedied: 26741 \(99%\)
- Reported unreachable: 2
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 AUDI Q7](/makes/audi/q7/2020/recalls.md)
- [2021 AUDI Q7](/makes/audi/q7/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [A6921752056421\_6](/bulletins/10205964.md), 2022-01-06, Service bulletin
- [A6921682056421\_4](/bulletins/10200442.md), 2021-09-03, Service bulletin
- [A6921672062974\_2](/bulletins/10200441.md), 2021-09-03, Service bulletin
- [A6921642062974\_1](/bulletins/10191041.md), 2021-05-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V078000](/v1/recalls/nhtsa/21V078000)

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