# NHTSA recall 21V058000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V058000
- Manufacturer's number: 2021020025
- Manufacturer: Mercedes\-Benz USA, LLC
- Reported: 2021\-02\-05
- Owners notified: 2021\-03\-12
- Component: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION
- Units potentially affected: 1292258
- Part numbers: A2229023217, A2229022118, A2139029508, A2139029212, A2139029208, A2139028215, A2139028015, A2139027820, A2139027600, A2139027520, A2139027110, A2139026917, A2139026910, A2139026810, A2139023705, A2139023009, A2139022909, A2139022406, A2139020305, A1779024806, A1779021200, A2479029901, A2479029301, A2479028701, A2479027803, A2479027703, A2479026702, A2479026400, A2479026100, A2479022704, A2479021903, A2479021803, A2229029819, A2229029719, A2229029214, A2229028414, A2229027718, A2229027413, A2229027218, A2229026719, A2229026619, A2229026318, A2229025419

## What is wrong

Mercedes\-Benz USA, LLC \(MBUSA\) is recalling certain 2016 \- 2021 CLA\-Class, GLA\-Class, GLE\-Class, GLS\-Class, SLC\-Class, A\-Class, GT\-Class, C\-Class, E\-Class, S\-Class, CLS\-Class, SL\-Class, B\-Class, GLB\-Class, GLC\-Class, and G\-Class vehicles.  Please refer to the Part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system \(eCall\) in the event of a crash.


## What can happen

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.


## The remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over\-the\-air \(OTA\) update, free of charge.  The recall began March 12, 2021.  Owners may contact MBUSA customer service at 1\-877\-762\-8267.  MBUSA's number for this recall is 2021020025.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-22
- Vehicles in the campaign: 1292258
- Reported remedied: 1231740 \(95%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2019 MERCEDES\-BENZ A 220
- 2020 MERCEDES\-BENZ A 220
- 2020 MERCEDES\-BENZ AMG A35
- 2017 MERCEDES\-BENZ AMG C43
- 2018 MERCEDES\-BENZ AMG C43
- 2019 MERCEDES\-BENZ AMG C43
- 2020 MERCEDES\-BENZ AMG C43
- 2021 MERCEDES\-BENZ AMG C43
- 2017 MERCEDES\-BENZ AMG C63
- 2018 MERCEDES\-BENZ AMG C63
- 2019 MERCEDES\-BENZ AMG C63
- 2020 MERCEDES\-BENZ AMG C63
- 2020 MERCEDES\-BENZ AMG CLA35
- 2021 MERCEDES\-BENZ AMG CLA35
- 2017 MERCEDES\-BENZ AMG CLA45
- 2018 MERCEDES\-BENZ AMG CLA45
- 2019 MERCEDES\-BENZ AMG CLA45
- 2020 MERCEDES\-BENZ AMG CLA45
- 2021 MERCEDES\-BENZ AMG CLA45
- 2019 MERCEDES\-BENZ AMG CLS53
- 2020 MERCEDES\-BENZ AMG CLS53
- 2017 MERCEDES\-BENZ AMG CLS63
- 2018 MERCEDES\-BENZ AMG CLS63
- 2017 MERCEDES\-BENZ AMG E43
- 2018 MERCEDES\-BENZ AMG E43
- 2019 MERCEDES\-BENZ AMG E53
- 2020 MERCEDES\-BENZ AMG E53
- 2021 MERCEDES\-BENZ AMG E53
- 2018 MERCEDES\-BENZ AMG E63
- 2019 MERCEDES\-BENZ AMG E63
- 2020 MERCEDES\-BENZ AMG E63
- 2021 MERCEDES\-BENZ AMG E63
- 2017 MERCEDES\-BENZ AMG G63
- 2018 MERCEDES\-BENZ AMG G63
- 2019 MERCEDES\-BENZ AMG G63
- 2020 MERCEDES\-BENZ AMG G63
- 2017 MERCEDES\-BENZ AMG G65
- 2018 MERCEDES\-BENZ AMG G65
- 2021 MERCEDES\-BENZ AMG GLA35
- 2017 MERCEDES\-BENZ AMG GLA45
- 2018 MERCEDES\-BENZ AMG GLA45
- 2019 MERCEDES\-BENZ AMG GLA45
- 2020 MERCEDES\-BENZ AMG GLA45
- 2021 MERCEDES\-BENZ AMG GLA45
- 2021 MERCEDES\-BENZ AMG GLB35
- 2017 MERCEDES\-BENZ AMG GLC43
- 2018 MERCEDES\-BENZ AMG GLC43
- 2019 MERCEDES\-BENZ AMG GLC43
- 2020 MERCEDES\-BENZ AMG GLC43
- 2021 MERCEDES\-BENZ AMG GLC43
- 2018 MERCEDES\-BENZ AMG GLC63
- 2019 MERCEDES\-BENZ AMG GLC63
- 2020 MERCEDES\-BENZ AMG GLC63
- 2021 MERCEDES\-BENZ AMG GLC63
- 2017 MERCEDES\-BENZ AMG GLE43
- 2018 MERCEDES\-BENZ AMG GLE43
- 2019 MERCEDES\-BENZ AMG GLE43
- 2021 MERCEDES\-BENZ AMG GLE53
- 2017 MERCEDES\-BENZ AMG GLE63
- 2018 MERCEDES\-BENZ AMG GLE63
- 2019 MERCEDES\-BENZ AMG GLE63
- 2020 MERCEDES\-BENZ AMG GLE63
- 2021 MERCEDES\-BENZ AMG GLE63
- 2017 MERCEDES\-BENZ AMG GLS63
- 2018 MERCEDES\-BENZ AMG GLS63
- 2019 MERCEDES\-BENZ AMG GLS63
- 2020 MERCEDES\-BENZ AMG GLS63
- 2021 MERCEDES\-BENZ AMG GLS63
- [2017 MERCEDES\-BENZ AMG GT](/makes/mercedes-benz/amg-gt/2017/recalls.md)
- [2018 MERCEDES\-BENZ AMG GT](/makes/mercedes-benz/amg-gt/2018/recalls.md)
- [2019 MERCEDES\-BENZ AMG GT](/makes/mercedes-benz/amg-gt/2019/recalls.md)
- [2020 MERCEDES\-BENZ AMG GT](/makes/mercedes-benz/amg-gt/2020/recalls.md)
- [2018 MERCEDES\-BENZ AMG GT C](/makes/mercedes-benz/amg-gt/2018/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ AMG GT C](/makes/mercedes-benz/amg-gt/2019/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ AMG GT C](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- [2018 MERCEDES\-BENZ AMG GT R](/makes/mercedes-benz/amg-gt/2018/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ AMG GT R](/makes/mercedes-benz/amg-gt/2019/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ AMG GT R](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- [2017 MERCEDES\-BENZ AMG GT S](/makes/mercedes-benz/amg-gt/2017/recalls.md). Listed as a series or trim of this model.
- [2018 MERCEDES\-BENZ AMG GT S](/makes/mercedes-benz/amg-gt/2018/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ AMG GT S](/makes/mercedes-benz/amg-gt/2019/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ AMG GT43](/makes/mercedes-benz/amg-gt/2021/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ AMG GT53](/makes/mercedes-benz/amg-gt/2019/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ AMG GT53](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ AMG GT53](/makes/mercedes-benz/amg-gt/2021/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ AMG GT63](/makes/mercedes-benz/amg-gt/2019/recalls.md). Listed as a series or trim of this model.
- [2020 MERCEDES\-BENZ AMG GT63](/makes/mercedes-benz/amg-gt/2020/recalls.md). Listed as a series or trim of this model.
- [2021 MERCEDES\-BENZ AMG GT63](/makes/mercedes-benz/amg-gt/2021/recalls.md). Listed as a series or trim of this model.
- 2017 MERCEDES\-BENZ AMG S63
- 2018 MERCEDES\-BENZ AMG S63
- 2019 MERCEDES\-BENZ AMG S63
- 2020 MERCEDES\-BENZ AMG S63
- 2021 MERCEDES\-BENZ AMG S63
- 2018 MERCEDES\-BENZ AMG S65
- 2019 MERCEDES\-BENZ AMG S65
- 2018 MERCEDES\-BENZ AMG SL63
- 2019 MERCEDES\-BENZ AMG SL63
- 2020 MERCEDES\-BENZ AMG SL63
- 2017 MERCEDES\-BENZ AMG SL65
- 2018 MERCEDES\-BENZ AMG SL65
- 2019 MERCEDES\-BENZ AMG SLC 43
- 2020 MERCEDES\-BENZ AMG SLC43
- 2017 MERCEDES\-BENZ B 250E
- 2017 MERCEDES\-BENZ C 300
- 2018 MERCEDES\-BENZ C 300
- 2019 MERCEDES\-BENZ C 300
- 2020 MERCEDES\-BENZ C 300
- 2021 MERCEDES\-BENZ C 300
- 2018 MERCEDES\-BENZ C 350 E
- 2019 MERCEDES\-BENZ C 350 E
- 2020 MERCEDES\-BENZ C 350 E
- 2016 MERCEDES\-BENZ C300
- 2017 MERCEDES\-BENZ C350E
- 2018 MERCEDES\-BENZ CLA 250
- 2019 MERCEDES\-BENZ CLA 250
- 2020 MERCEDES\-BENZ CLA 250
- 2021 MERCEDES\-BENZ CLA 250
- 2016 MERCEDES\-BENZ CLA250
- 2017 MERCEDES\-BENZ CLA250
- 2019 MERCEDES\-BENZ CLS 450
- 2020 MERCEDES\-BENZ CLS 450
- 2021 MERCEDES\-BENZ CLS 450
- 2018 MERCEDES\-BENZ CLS 550
- 2017 MERCEDES\-BENZ CLS550
- 2018 MERCEDES\-BENZ E 300
- 2019 MERCEDES\-BENZ E 300
- 2020 MERCEDES\-BENZ E 350
- 2021 MERCEDES\-BENZ E 350
- 2021 MERCEDES\-BENZ E 350 E
- 2018 MERCEDES\-BENZ E 400
- 2019 MERCEDES\-BENZ E 450
- 2020 MERCEDES\-BENZ E 450
- 2021 MERCEDES\-BENZ E 450
- 2017 MERCEDES\-BENZ E300
- 2017 MERCEDES\-BENZ E400
- 2017 MERCEDES\-BENZ E550
- 2019 MERCEDES\-BENZ G 550
- 2020 MERCEDES\-BENZ G 550
- 2017 MERCEDES\-BENZ G550
- 2018 MERCEDES\-BENZ G550
- 2017 MERCEDES\-BENZ GLA 250
- 2018 MERCEDES\-BENZ GLA 250
- 2019 MERCEDES\-BENZ GLA 250
- 2020 MERCEDES\-BENZ GLA 250
- 2021 MERCEDES\-BENZ GLA 250
- 2020 MERCEDES\-BENZ GLB 250
- 2021 MERCEDES\-BENZ GLB 250
- 2018 MERCEDES\-BENZ GLC 300
- 2019 MERCEDES\-BENZ GLC 300
- 2020 MERCEDES\-BENZ GLC 300
- 2021 MERCEDES\-BENZ GLC 300
- 2018 MERCEDES\-BENZ GLC 350
- 2019 MERCEDES\-BENZ GLC 350
- 2020 MERCEDES\-BENZ GLC 350
- 2016 MERCEDES\-BENZ GLC300
- 2017 MERCEDES\-BENZ GLC300
- 2018 MERCEDES\-BENZ GLE 350
- 2019 MERCEDES\-BENZ GLE 350
- 2020 MERCEDES\-BENZ GLE 350
- 2021 MERCEDES\-BENZ GLE 350
- 2021 MERCEDES\-BENZ GLE 350 E
- 2018 MERCEDES\-BENZ GLE 400
- 2019 MERCEDES\-BENZ GLE 400
- 2020 MERCEDES\-BENZ GLE 450
- 2021 MERCEDES\-BENZ GLE 450
- 2018 MERCEDES\-BENZ GLE 550 E
- 2020 MERCEDES\-BENZ GLE 580
- 2017 MERCEDES\-BENZ GLE350
- 2017 MERCEDES\-BENZ GLE400
- 2017 MERCEDES\-BENZ GLE550E
- 2018 MERCEDES\-BENZ GLS 450
- 2020 MERCEDES\-BENZ GLS 450
- 2018 MERCEDES\-BENZ GLS 550
- 2019 MERCEDES\-BENZ GLS 550
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2017 MERCEDES\-BENZ GLS450
- 2019 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS450
- 2017 MERCEDES\-BENZ GLS550
- 2021 MERCEDES\-BENZ GLS580
- 2018 MERCEDES\-BENZ S 450
- 2019 MERCEDES\-BENZ S 450
- 2020 MERCEDES\-BENZ S 450
- 2020 MERCEDES\-BENZ S 560
- 2021 MERCEDES\-BENZ S 560
- 2019 MERCEDES\-BENZ S 560 E
- 2020 MERCEDES\-BENZ S 560 E
- 2017 MERCEDES\-BENZ S550
- 2017 MERCEDES\-BENZ S550E
- 2018 MERCEDES\-BENZ S560
- 2019 MERCEDES\-BENZ S560
- 2017 MERCEDES\-BENZ S600
- 2017 MERCEDES\-BENZ S65 AMG
- 2017 MERCEDES\-BENZ S650
- 2018 MERCEDES\-BENZ SL 450
- 2019 MERCEDES\-BENZ SL 450
- 2020 MERCEDES\-BENZ SL 450
- 2018 MERCEDES\-BENZ SL 550
- 2019 MERCEDES\-BENZ SL 550
- 2020 MERCEDES\-BENZ SL 550

The first 200 of 217 vehicles are shown. The JSON has them all.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [OTA\-24240201](/bulletins/10251176.md), 2024-03-04, Service bulletin
- [NCU\-HU SW Update](/bulletins/10241527.md), 2023-09-01, Service bulletin
- [LI46.15\-P\-063353](/bulletins/10217157.md), 2022-08-04, Service bulletin
- [NCU\-2020080005](/bulletins/10179973.md), 2020-09-21, Service bulletin
- [LI54.30\-P\-070482](/bulletins/10177561.md), 2020-07-27, Service bulletin
- [SC\-2019110003](/bulletins/10169606.md), 2019-12-23, Service bulletin
- [SC\-2019020002](/bulletins/10158918.md), 2019-04-22, Service bulletin
- [LI83 30\-P\-069074](/bulletins/10158396.md), 2019-04-15, Service bulletin
- [LI82.85\-P\-061613](/bulletins/10135888.md), 2018-05-07, Service bulletin
- [LI82.70\-P\-061237](/bulletins/10135818.md), 2018-05-07, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V058000](/v1/recalls/nhtsa/21V058000)

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