# NHTSA recall 21V038000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V038000
- Manufacturer's number: 72L6
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2021\-02\-01
- Owners notified: 2021\-02\-18
- Component: SEATS:CRITICAL FASTENERS; SEATS
- Units potentially affected: 57

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles.  Bolts may be missing from the front seat tracks.


## What can happen

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.


## The remedy

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge.   The recall began February 18, 2021.  Owners may contact Volkswagen customer service at  1\-800\-893\-5298.  Volkswagen's number for this recall is 72L6.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-23
- Vehicles in the campaign: 57
- Reported remedied: 57 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2021/recalls.md)
- [2021 VOLKSWAGEN TIGUAN](/makes/volkswagen/tiguan/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [VIN4APIN20240102](/bulletins/10249140.md), 2024-02-06, Service bulletin
- [VIN4APIN20231207](/bulletins/10247178.md), 2024-01-04, Service bulletin
- [VIN4APIN231129](/bulletins/10245619.md), 2023-12-06, Service bulletin
- [VIN4APIN231120](/bulletins/10245618.md), 2023-12-06, Service bulletin
- [VIN4APIN20231010](/bulletins/10243961.md), 2023-11-06, Service bulletin
- [VIN4APIN20230912](/bulletins/10242899.md), 2023-10-05, Service bulletin
- [VIN4APIN20230117](/bulletins/10230575.md), 2023-02-07, Service bulletin
- [VIN4APIN20230103](/bulletins/10230574.md), 2023-02-07, Service bulletin
- [TT 72 23 01](/bulletins/10230569.md), 2023-02-07, Service bulletin
- [VIN4APIN20221031](/bulletins/10225526.md), 2022-11-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V038000](/v1/recalls/nhtsa/21V038000)

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