NHTSA recall 21V038000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V038000 |
| Manufacturer's number | 72L6 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2021-02-01 |
| Owners notified | 2021-02-18 |
| Component | SEATS:CRITICAL FASTENERS; SEATS |
| Units potentially affected | 57 |
| Report | Annual report 3, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-23 |
| Vehicles in the campaign | 57 |
| Reported remedied | 57 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
What can happen
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2021 VOLKSWAGEN JETTA | |
|---|---|
| 2021 VOLKSWAGEN TIGUAN |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| VIN4APIN20240102 | 2024-02-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract |
|---|---|
| VIN4APIN20231207 | 2024-01-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract |
| VIN4APIN231129 | 2023-12-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract |
| VIN4APIN231120 | 2023-12-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory* Customer states MIL-on, fault P04F0 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract |
| VIN4APIN20231010 | 2023-11-06. Service bulletin. Customer states MIL-on, P2402 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0461 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver’s seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) |
| VIN4APIN20230912 | 2023-10-05. Service bulletin. Customer states MIL-on, P2421 stored in ECM memory Customer states MIL-on, P2402 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0461 stored in ECM memory Customer states noise while driving Customer states sun visor is loose/broken Customer states seat memory is inoperative Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states seat belt won't retract |
| VIN4APIN20230117 | 2023-02-07. Service bulletin. Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative |
| VIN4APIN20230103 | 2023-02-07. Service bulletin. Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative |
| TT 72 23 01 | 2023-02-07. Service bulletin. Driver Seat, Memory Set procedure. |
| VIN4APIN20221031 | 2022-11-04. Service bulletin. Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.