# NHTSA recall 21V014000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 21V014000
- Manufacturer's number: 21C01
- Manufacturer: Ford Motor Company
- Reported: 2021\-01\-15
- Owners notified: 2021\-03\-02
- Component: VISIBILITY:WINDSHIELD WIPER/WASHER
- Units potentially affected: 283

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles.  The affected vehicles contain windshield washer fluid that was contaminated with brake fluid.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."


## What can happen

A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.


## The remedy

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades.  Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 21C01.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-13
- Vehicles in the campaign: 283
- Reported remedied: 249 \(87%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD EXPLORER POLICE INTERCEPT](/makes/ford/explorer/2020/recalls.md). Listed as a series or trim of this model.
- [2020 LINCOLN AVIATOR](/makes/lincoln/aviator/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 55069](/bulletins/11036103.md), 2026-08-11, Service bulletin
- [26N09](/bulletins/11034228.md), 2026-07-01, Other

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/21V014000](/v1/recalls/nhtsa/21V014000)

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