# NHTSA recall 20V798000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V798000
- Manufacturer's number: K9E
- Manufacturer: Honda \(American Honda Motor Co.\)
- Reported: 2020\-12\-17
- Owners notified: 2021\-02\-12
- Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Units potentially affected: 27838
- Part numbers: 1B000\-6LS\-C41, 1B000\-6LS\-A41, 1B000\-6L2\-C21, 1B000\-6L2\-A21, 1B000\-5RD\-A02, 1B000\-6C2\-C21, 1B000\-6C2\-A21

## What is wrong

Honda \(American Honda Motor Co.\) is recalling certain 2020 CR\-V Hybrid, Accord Hybrid, and 2020\-2021 Insight vehicles.  The DC\-DC converter may shut down and prevent the 12\-volt battery from recharging, possibly resulting in a loss of drive power.


## What can happen

A loss of drive power can increase the risk of a crash.


## The remedy

Honda will notify owners, and dealers will update the power converter unit \(PCU\) software, free of charge.  The recall began February 12, 2021.  Owners can contact Honda customer service at 1\-888\-234\-2138.  Honda's number for this recall is K9E.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 1 to 2025 quarter 4
- Filed with NHTSA: 2026\-01\-14
- Vehicles in the campaign: 27838
- Reported remedied: 27188 \(97%\)
- Reported unreachable: 43
- Reported removed: 188

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 HONDA ACCORD HYBRID](/makes/honda/accord/2020/recalls.md). Listed as a series or trim of this model.
- [2020 HONDA CR\-V HYBRID](/makes/honda/cr-v/2020/recalls.md). Listed as a series or trim of this model.
- [2020 HONDA INSIGHT](/makes/honda/insight/2020/recalls.md)
- [2021 HONDA INSIGHT](/makes/honda/insight/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [A21\-049](/bulletins/10194464.md), 2021-05-25, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V798000](/v1/recalls/nhtsa/20V798000)

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