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NHTSA recall 20V774000

NHTSA advises: do not drive until the repair is done.

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V774000
Manufacturer's numberMC20-13
ManufacturerKawasaki Motors Corp., U.S.A.
Reported2020-12-11
Owners notified2020-12-21
ComponentENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL; ENGINE
Units potentially affected1770
Part numbers12048-0111
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-28
Vehicles in the campaign1770
Reported remedied1627 (91%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2021 Z400 ABS (ER400D), Ninja 400 (EX400H) and Ninja 400 ABS (EX400G) motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

What can happen

A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

The remedy

KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2021 KAWASAKI EX400G
2021 KAWASAKI NINJA 400
2021 KAWASAKI Z400

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
MC20-052021-01-05. Service bulletin. Some newly-released 2021 Kawasaki models require “service activation” before delivery to the customer. The main purpose of this is to record the "service activation" date of the vehicle.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially