# NHTSA recall 20V762000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V762000
- Manufacturer: Spartan Fire, LLC
- Reported: 2020\-12\-10
- Owners notified: 2020\-12\-23
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Units potentially affected: 193

## What is wrong

Spartan Fire, LLC \(Spartan Fire\) is recalling certain 2019\-2021 Gladiator and MetroStar vehicles equipped with Weldon V\-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions.  These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.


## What can happen

Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power.  If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.


## The remedy

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge.  The recall began December 23, 2020.  Owners may contact Spartan Fire customer service at 1\-517\-543\-6400.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 4 to 2025 quarter 3
- Filed with NHTSA: 2025\-10\-30
- Vehicles in the campaign: 193
- Reported remedied: 113 \(58%\)
- Reported unreachable: 0
- Reported removed: 39

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- 2019 SPARTAN FIRE GLADIATOR
- [2020 SPARTAN FIRE GLADIATOR](/makes/spartan-fire/gladiator/2020/recalls.md)
- [2021 SPARTAN FIRE GLADIATOR](/makes/spartan-fire/gladiator/2021/recalls.md)
- 2019 SPARTAN FIRE METROSTAR
- [2020 SPARTAN FIRE METROSTAR](/makes/spartan-fire/metrostar/2020/recalls.md)
- [2021 SPARTAN FIRE METROSTAR](/makes/spartan-fire/metrostar/2021/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V762000](/v1/recalls/nhtsa/20V762000)

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