NHTSA recall 20V756000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V756000 |
| Manufacturer's number | VS3PRIDIBA |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2020-12-08 |
| Owners notified | 2021-03-17 |
| Component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| Units potentially affected | 9 |
| Part numbers | A9075845302 |
| Report | Annual report 3, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-12 |
| Vehicles in the campaign | 9 |
| Reported remedied | 7 (77%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
What can happen
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 FREIGHTLINER SPRINTER (VS30) | Listed as a series or trim of this model. |
|---|---|
| 2019 FREIGHTLINER SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 2500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 3500 | Listed as a series or trim of this model. |
| 2019 FREIGHTLINER SPRINTER 4500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER (VS30) | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| News Channel upd | 2024-03-25. Service bulletin. News channel update. |
|---|---|
| News Channel upd | 2024-03-25. Service bulletin. News channel update. |
| 2023120017A | 2024-03-04. Service bulletin. Recall Information. |
| 2023120017B | 2024-03-04. Service bulletin. Recall Information. |
| Parts and Servic | 2022-08-08. Service bulletin. (SC)Check and Install Aux Battery Bracket and Information Label |
| Service Informat | 2022-08-08. Service bulletin. (SC)Provide Supplementary Operator's Manual |
| CSA-020 | 2022-08-02. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software does not correspond to current series production specifications. An authorized Mercedes-Benz Sprinter dealer will update the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software. |
| LI01.00-N-074210 | 2022-02-04. Service bulletin. Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a test drive. 4. Locate the oil leak. 5. Perform the repair in accordance with the specific WIS document appropriate for the cause of the oil leak. |
| LI8285N073463 | 2022-01-03. Service bulletin. The MBUX multimedia system A26/17 only boots up as far as the |
| LI82.85-P-068846 | 2021-08-04. Service bulletin. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.