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NHTSA recall 20V749000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V749000
Manufacturer's number69BM
ManufacturerVolkswagen Group of America, Inc.
Reported2020-12-02
Owners notified2020-12-23
ComponentAIR BAGS:SENSOR:SIDE IMPACT; ELECTRICAL SYSTEM
Units potentially affected166
Part numbers4N0 955 557A
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-29
Vehicles in the campaign166
Reported remedied165 (99%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.

What can happen

A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.

The remedy

Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2021 AUDI A6
2021 AUDI Q7
2021 AUDI RS 6 AVANT
2021 AUDI RS 7

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TSB_2083385_12026-10-05. Service bulletin. This bulletin provides information when there is a warning message in the instrument cluster about external sound.
TSB_2079214_42026-10-05. Service bulletin. This bulletin provides information regarding fault finding and repair information for electric tailgate.
TSB_2076396_32026-10-05. Service bulletin. This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assist inop (DTC C12D5FA).
TSB_2074059_42026-10-05. Service bulletin. This bulletin provides general information about SOS Emergency Assist.
TSB_2068573_62026-10-05. Service bulletin. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
TSB_2063336_52026-10-05. Service bulletin. This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
TSB_2058077_112026-10-05. Service bulletin. This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
TSB_2054202_82026-10-05. Service bulletin. This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for driver assistance systems.
TSB_2082977_12026-09-04. Service bulletin. This bulletin provides informaiton when the airbag warning lamp is active, event memory "B200000 - Faulty control module, symptom 305".
TSB_2082976_22026-09-04. Service bulletin. This bulletin provides general information about the current tpp issues for Audi connect.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially