# NHTSA recall 20V724000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V724000
- Manufacturer's number: 69BH
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2020\-11\-20
- Owners notified: 2021\-04\-13
- Component: SEAT BELTS:FRONT:WEBBING
- Units potentially affected: 10835
- Part numbers: 5NN\-857\-706 RAA or 5NN\-857\-706\-B RAA, 5NN\-857\-705 RAA

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen\) is recalling certain 2018 Tiguan LWB vehicles.  In the event of a crash, one or both of the front seat belt's webbing may tear.


## What can happen

A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.


## The remedy

Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge.  The recall began April 13, 2021.  Owners may contact Volkswagen customer service at 1\-800\-893\-5298.  Volkswagen's number for this recall is 69BH.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2025 quarter 2 to 2026 quarter 1
- Filed with NHTSA: 2026\-04\-29
- Vehicles in the campaign: 10835
- Reported remedied: 9593 \(88%\)
- Reported unreachable: 47
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 VOLKSWAGEN TIGUAN](/makes/volkswagen/tiguan/2018/recalls.md)

## Investigated as EA18005

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA18005: Engineering analysis, opened 2018\-07\-03, closed 2023\-02\-27. Seat Belt Webbing Failure. SEAT BELTS:FRONT; SEAT BELTS:FRONT:WEBBING; SEAT BELTS.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/20V724000/investigations](/v1/recalls/nhtsa/20V724000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TT 69\-24\-01](/bulletins/11001503.md), 2024-06-11, Other
- [V691901201047915](/bulletins/10231584.md), 2023-03-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V724000](/v1/recalls/nhtsa/20V724000)

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