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NHTSA recall 20V724000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V724000
Manufacturer's number69BH
ManufacturerVolkswagen Group of America, Inc.
Reported2020-11-20
Owners notified2021-04-13
ComponentSEAT BELTS:FRONT:WEBBING
Units potentially affected10835
Part numbers5NN-857-706 RAA or 5NN-857-706-B RAA, 5NN-857-705 RAA
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2025 quarter 2 to 2026 quarter 1
Filed with NHTSA2026-04-29
Vehicles in the campaign10835
Reported remedied9593 (88%)
Reported unreachable47
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

What can happen

A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

The remedy

Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 VOLKSWAGEN TIGUAN

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EA18005

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EA18005Engineering analysis, opened 2018-07-03, closed 2023-02-27. Seat Belt Webbing Failure. SEAT BELTS:FRONT; SEAT BELTS:FRONT:WEBBING; SEAT BELTS.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TT 69-24-012024-06-11. Other. Forigen objects inside seat belt buckle
V6919012010479152023-03-06. Service bulletin. VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially