NHTSA recall 20V716000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V716000 |
| Manufacturer's number | 91BB / 91BC |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2020-11-18 |
| Owners notified | 2020-12-11 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Units potentially affected | 32048 |
| Report | Annual report 3, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-29 |
| Vehicles in the campaign | 32048 |
| Reported remedied | 31980 (99%) |
| Reported unreachable | 1 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2021 VOLKSWAGEN ARTEON | |
|---|---|
| 2021 VOLKSWAGEN ATLAS | |
| 2021 VOLKSWAGEN ATLAS CROSS SPORT | |
| 2021 VOLKSWAGEN GOLF | |
| 2021 VOLKSWAGEN JETTA | |
| 2021 VOLKSWAGEN TIGUAN |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V9422022066761_3 | 2024-10-09. Service bulletin. Inspecting sensors for damage |
|---|---|
| DC_OTA_VW | 2022-12-06. Service bulletin. Over-the-Air (OTA) Software Update Available for Infotainment System |
| V0019042054866_5 | 2022-11-04. Service bulletin. Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional model year applicability. |
| V4521012062957_3 | 2022-08-04. Service bulletin. Unwanted Autonomous Braking instruction. Updated to include additional models and model year applicability. |
| TT 97 14 02 | 2021-02-04. Service bulletin. Data link diagnostics and tips |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.