# NHTSA recall 20V710000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V710000
- Manufacturer's number: SB\-20\-12\-005
- Manufacturer: Tesla, Inc.
- Reported: 2020\-11\-17
- Owners notified: 2021\-01\-15
- Component: STRUCTURE:BODY
- Units potentially affected: 9136

## What is wrong

Tesla, Inc. \(Tesla\) is recalling certain 2016 Model X vehicles.  The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer.  As a result, one or both pieces of trim may separate from the vehicle while moving.


## What can happen

Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.


## The remedy

Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge.  The recall began January 15, 2021.  Owners may contact Tesla customer service at 1\-877\-798\-3752.  Tesla's number for this recall is SB\-20\-12\-005.  This recall has been superseded by Recall 24V615 \(SB\-24\-12\-008\).


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 1, for 2023 quarter 1 to 2023 quarter 4
- Filed with NHTSA: 2024\-01\-30
- Vehicles in the campaign: 9136
- Reported remedied: 8207 \(89%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2023 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 TESLA MODEL X](/makes/tesla/model-x/2016/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SB\-21\-12\-005](/bulletins/11012218.md), 2025-01-03, Service bulletin
- [SB\-24\-12\-008](/bulletins/11009772.md), 2024-11-05, Service bulletin
- [SB\-24\-12\-008](/bulletins/11006907.md), 2024-09-04, Service bulletin
- [SB\-22\-11\-002](/bulletins/11003081.md), 2024-07-03, Service bulletin
- [SB\-21\-12\-005](/bulletins/10203345.md), 2021-11-08, Service bulletin
- [SB\-16\-11\-002](/bulletins/10194343.md), 2021-05-24, Service bulletin
- [SB\-20\-12\-002](/bulletins/10173429.md), 2020-04-06, Service bulletin
- [SB\-19\-11\-006](/bulletins/10169815.md), 2020-01-06, Service bulletin
- [SB\-18\-11\-003 R1](/bulletins/10166051.md), 2019-10-15, Service bulletin
- [SB\-18\-11\-002 R1](/bulletins/10166050.md), 2019-10-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V710000](/v1/recalls/nhtsa/20V710000)

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