# NHTSA recall 20V557000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V557000
- Manufacturer's number: H294
- Manufacturer: Jaguar Land Rover North America, LLC
- Reported: 2020\-09\-12
- Owners notified: 2020\-10\-07
- Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL
- Units potentially affected: 12
- Part numbers: BW93 14C098 AA1

## What is wrong

Jaguar Land Rover North America, LLC \(Jaguar\) is recalling certain 2010\-2011 and 2017 XJ vehicles.  The Restraint Control Module \(RCM\) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.


## What can happen

Failure of the air bags to deploy properly increases the risk of injury in a crash.


## The remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge.  The recall began October 7, 2020.  Owners may contact Jaguar customer service at 1\-800\-369\-1000.  Jaguar's number for this recall is H294.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 4 to 2025 quarter 3
- Filed with NHTSA: 2025\-10\-30
- Vehicles in the campaign: 12
- Reported remedied: 4 \(33%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2010 JAGUAR XJ](/makes/jaguar/xj/2010/recalls.md)
- [2011 JAGUAR XJ](/makes/jaguar/xj/2011/recalls.md)
- [2017 JAGUAR XJ](/makes/jaguar/xj/2017/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM71961](/bulletins/10096131.md), 2017-03-22, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V557000](/v1/recalls/nhtsa/20V557000)

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