NHTSA recall 20V554000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V554000 |
| Manufacturer's number | V2004 |
| Manufacturer | Isuzu Technical Center of America, Inc. |
| Reported | 2020-09-11 |
| Owners notified | 2020-10-09 |
| Component | ELECTRICAL SYSTEM:STARTER ASSEMBLY |
| Units potentially affected | 4352 |
| Part numbers | 8983198230 |
| Report | Annual report 3, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-24 |
| Vehicles in the campaign | 4352 |
| Reported remedied | 3937 (90%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
What can happen
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
The remedy
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 CHEVROLET 6500XD | |
|---|---|
| 2019 CHEVROLET 6500XD | |
| 2020 CHEVROLET 6500XD | |
| 2021 CHEVROLET 6500XD | |
| 2018 ISUZU FTR | |
| 2019 ISUZU FTR | |
| 2020 ISUZU FTR | |
| 2021 ISUZU FTR |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.