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NHTSA recall 20V554000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V554000
Manufacturer's numberV2004
ManufacturerIsuzu Technical Center of America, Inc.
Reported2020-09-11
Owners notified2020-10-09
ComponentELECTRICAL SYSTEM:STARTER ASSEMBLY
Units potentially affected4352
Part numbers8983198230
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2024 quarter 4 to 2025 quarter 3
Filed with NHTSA2025-10-24
Vehicles in the campaign4352
Reported remedied3937 (90%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

What can happen

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

The remedy

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 CHEVROLET 6500XD
2019 CHEVROLET 6500XD
2020 CHEVROLET 6500XD
2021 CHEVROLET 6500XD
2018 ISUZU FTR
2019 ISUZU FTR
2020 ISUZU FTR
2021 ISUZU FTR

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially