# NHTSA recall 20V505000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V505000
- Manufacturer's number: 72L1, 72K8, 72K9
- Manufacturer: Volkswagen Group of America, Inc.
- Reported: 2020\-08\-26
- Owners notified: 2020\-09\-11
- Component: SEATS
- Units potentially affected: 5376

## What is wrong

Volkswagen Group of America, Inc. \(Volkswagen \) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles.  Parts of the front seat frame and backrest adjuster may not have been welded properly.


## What can happen

In the event of a rear\-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.


## The remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge.  The recall began September 11, 2020.  Volkswagen owners may contact their customer service at 1\-888\-241\-2289.  Audi owners may contact their customer service at 1\-800\-893\-5298.  Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-31
- Vehicles in the campaign: 5376
- Reported remedied: 5277 \(98%\)
- Reported unreachable: 1
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 AUDI Q5](/makes/audi/q5/2020/recalls.md)
- [2020 AUDI SQ5](/makes/audi/sq5/2020/recalls.md)
- [2021 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2021/recalls.md)
- [2020 VOLKSWAGEN ATLAS CROSS SPORT](/makes/volkswagen/atlas-cross-sport/2020/recalls.md)
- [2020 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2020/recalls.md)
- [2020 VOLKSWAGEN TIGUAN](/makes/volkswagen/tiguan/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [VWP\-25\-07](/bulletins/11018948.md), 2025-06-03, Warranty extension
- [VWP\-25\-07 FAQ](/bulletins/11018947.md), 2025-06-03, Warranty extension
- [TSB\_2071893\_2](/bulletins/11017621.md), 2025-05-03, Service bulletin
- [V7224012076150\_1](/bulletins/11012466.md), 2025-01-07, Service bulletin
- [A7223462069350\_1](/bulletins/10236628.md), 2023-06-06, Service bulletin
- [VIN4APIN20230117](/bulletins/10230575.md), 2023-02-07, Service bulletin
- [VIN4APIN20230103](/bulletins/10230574.md), 2023-02-07, Service bulletin
- [TT 72 23 01](/bulletins/10230569.md), 2023-02-07, Service bulletin
- [VIN4APIN20221031](/bulletins/10225526.md), 2022-11-04, Service bulletin
- [VIN4APIN20221025](/bulletins/10225525.md), 2022-11-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V505000](/v1/recalls/nhtsa/20V505000)

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