# NHTSA recall 20V438000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V438000
- Manufacturer's number: W83
- Manufacturer: Honda \(American Honda Motor Co.\)
- Reported: 2020\-07\-28
- Owners notified: 2020\-09\-23
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 212070
- Part numbers: 39530\-THR\-A21

## What is wrong

American Honda Motor Co. \(Honda\) is recalling certain 2019\-2020 Odyssey vehicles.  Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all.  Additionally, if the rearview camera view mode is set to top\-down view, or switched from that view to another mode in a bright environment, the image may not display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."


## What can happen

A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.


## The remedy

Honda will notify owners, and dealers will replace the rearview camera, free of charge.  The recall began September 23, 2020.  Owners may contact Honda customer service at 1\-888\-234\-2138.  Honda's number for this recall is W83.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-11
- Vehicles in the campaign: 212070
- Reported remedied: 202192 \(95%\)
- Reported unreachable: 162
- Reported removed: 969

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 HONDA ODYSSEY](/makes/honda/odyssey/2019/recalls.md)
- [2020 HONDA ODYSSEY](/makes/honda/odyssey/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [ACGP09232020](/bulletins/10180621.md), 2020-10-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V438000](/v1/recalls/nhtsa/20V438000)

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