NHTSA recall 20V396000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V396000 |
| Manufacturer's number | W09 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2020-07-07 |
| Owners notified | 2021-02-11 |
| Component | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; STEERING: STEERING WHEEL/HANDLE BAR |
| Units potentially affected | 925239 |
| Part numbers | See attached document referenced above. |
| Report | Annual report 3, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-23 |
| Vehicles in the campaign | 925239 |
| Reported remedied | 188048 (20%) |
| Reported unreachable | 29102 |
| Reported removed | 245414 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
What can happen
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2008 CHRYSLER TOWN AND COUNTRY | |
|---|---|
| 2009 CHRYSLER TOWN AND COUNTRY | |
| 2010 CHRYSLER TOWN AND COUNTRY | |
| 2008 DODGE GRAND CARAVAN | |
| 2009 DODGE GRAND CARAVAN | |
| 2010 DODGE GRAND CARAVAN | |
| 2007 DODGE NITRO | |
| 2008 DODGE NITRO | |
| 2009 DODGE NITRO | |
| 2010 DODGE NITRO | |
| 2011 DODGE NITRO |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.