# NHTSA recall 20V394000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V394000
- Manufacturer's number: 75.00U20104A
- Manufacturer: Daimler Coaches North America
- Reported: 2020\-07\-03
- Owners notified: 2020\-08\-28
- Component: STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS; STRUCTURE:BODY
- Units potentially affected: 58

## What is wrong

Daimler Coaches North America \(DCNA\) is recalling certain 2018\-2019 Setra S407 and 2019\-2020 S417 passenger coaches.  The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.


## What can happen

If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.


## The remedy

DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re\-weld or replace the engine compartment flap, free of charge.  The recall began August 28, 2020.  Owners may contact DCNA customer service at 1\-905\-403\-7807.  DCNA's number for this recall is 75.00U20104A.  Recall 21V469 supersedes this recall.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 2, for 2023 quarter 3 to 2024 quarter 2
- Filed with NHTSA: 2024\-07\-03
- Vehicles in the campaign: 58
- Reported remedied: 44 \(75%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2018 SETRA S407 CC](/makes/setra/s-407-cc/2018/recalls.md)
- [2020 SETRA S417 TC](/makes/setra/s-417-tc/2020/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V394000](/v1/recalls/nhtsa/20V394000)

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