# NHTSA recall 20V389000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V389000
- Manufacturer's number: SC191
- Manufacturer: Kia Motors America
- Reported: 2020\-07\-02
- Owners notified: 2020\-08\-07
- Component: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- Units potentially affected: 3714

## What is wrong

Kia Motors America \(Kia\) is recalling certain 2015\-2016 Kia Soul Electric Vehicle \(EV\) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop.  If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.


## What can happen

Unintended vehicle movement can increase the risk of a crash.


## The remedy

Kia will notify owners, and dealers will update the electronic control unit software, free of charge.  The recall began August 7, 2020.  Owners may contact Kia customer service at 1\-800\-333\-4542.  Kia's number for this recall is SC191.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-30
- Vehicles in the campaign: 3714
- Reported remedied: 2577 \(69%\)
- Reported unreachable: 300
- Reported removed: 132

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2015 KIA SOUL EV](/makes/kia/soul/2015/recalls.md). Listed as a series or trim of this model.
- [2016 KIA SOUL EV](/makes/kia/soul/2016/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PI2002B\_TSB\_R1](/bulletins/10181984.md), 2020-11-03, Service bulletin
- [PI2002B\_OWNR](/bulletins/10179254.md), 2020-09-03, Service bulletin
- [PI2002B\_QA](/bulletins/10179253.md), 2020-09-03, Service bulletin
- [PI2002B\_DSM](/bulletins/10179252.md), 2020-09-03, Service bulletin
- [PI2002B\_DP](/bulletins/10179251.md), 2020-09-03, Service bulletin
- [TSBENG164\_R2](/bulletins/10143468.md), 2018-08-06, Service bulletin
- [TSBELE091R3](/bulletins/10126423.md), 2017-12-22, Service bulletin
- [TSB\-ELE091R1](/bulletins/10116821.md), 2017-08-31, Service bulletin
- [TSBELE134](/bulletins/10116116.md), 2017-08-25, Service bulletin
- [TSB\-ENG164](/bulletins/10109888.md), 2017-08-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V389000](/v1/recalls/nhtsa/20V389000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2020V389000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F20V389000&vehicle=NHTSA%20recall%2020V389000)