# NHTSA recall 20V374000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V374000
- Manufacturer's number: W52
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2020\-06\-25
- Owners notified: 2020\-07\-16
- Component: AIR BAGS
- Units potentially affected: 114
- Part numbers: 68398972AC, 68398971AC, 68311110AJ, 68311111AJ

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2020 Ram Promaster vans and 1500 pickups.  The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.


## What can happen

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.


## The remedy

FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge.  The recall began July 16, 2020.  Owners may contact FCA US customer service at 1\-800\-853\-1403.  FCA US's number for this recall is W52.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-21
- Vehicles in the campaign: 114
- Reported remedied: 103 \(90%\)
- Reported unreachable: 1
- Reported removed: 2

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 RAM 1500](/makes/ram/1500/2020/recalls.md)
- 2020 RAM PROMASTER

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S2623000057](/bulletins/11038555.md), 2026-10-16, Service bulletin
- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin
- [S2323000008](/bulletins/10231720.md), 2023-02-13, Service bulletin
- [S2123000059](/bulletins/10230228.md), 2023-01-17, Service bulletin
- [2301921](/bulletins/10230116.md), 2023-01-17, Service bulletin
- [0800720](/bulletins/10229338.md), 2023-01-09, Service bulletin
- [S2123000059](/bulletins/10229022.md), 2023-01-09, Service bulletin
- [S1625000005](/bulletins/10224028.md), 2022-10-17, Service bulletin
- [2301921](/bulletins/10223492.md), 2022-10-17, Service bulletin
- [0800720](/bulletins/10221768.md), 2022-09-26, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V374000](/v1/recalls/nhtsa/20V374000)

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