# NHTSA recall 20V369000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V369000
- Manufacturer's number: 20TB10 / 20TA10
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2020\-06\-24
- Owners notified: 2020\-07\-24
- Component: HYBRID PROPULSION SYSTEM: INVERTER
- Units potentially affected: 266638
- Part numbers: 89981\-47630, 89681\-47441, 89681\-47440, 89681\-47422, 89681\-47251, 89681\-47250, 89681\-47030

## What is wrong

Toyota Motor Engineering \& Manufacturing \(Toyota\) is recalling certain 2013\-2015 Prius and 2014\-2017 Prius V vehicles not included in recall 18V\-684.  Excessive voltage in the Intelligent Power Module \(IPM\) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.


## What can happen

An unexpected hybrid power system shut down may increase the risk of a crash.


## The remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system.  If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update.  All repairs will be performed free of charge.  This recall began July 24, 2020.  Owners may contact Toyota customer service at 1\-888\-270\-9371.  Toyota's number for this recall is 20TB10 / 20TA10.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-22
- Vehicles in the campaign: 266638
- Reported remedied: 228041 \(85%\)
- Reported unreachable: 6898
- Reported removed: 13702

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 TOYOTA PRIUS](/makes/toyota/prius/2013/recalls.md)
- [2014 TOYOTA PRIUS](/makes/toyota/prius/2014/recalls.md)
- [2015 TOYOTA PRIUS](/makes/toyota/prius/2015/recalls.md)
- [2014 TOYOTA PRIUS V](/makes/toyota/prius-v/2014/recalls.md)
- [2015 TOYOTA PRIUS V](/makes/toyota/prius-v/2015/recalls.md)
- [2016 TOYOTA PRIUS V](/makes/toyota/prius-v/2016/recalls.md)
- [2017 TOYOTA PRIUS V](/makes/toyota/prius-v/2017/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [T\-SB\-0119\-15 Rev](/bulletins/10213902.md), 2022-06-13, Service bulletin
- [ZF5\-POL16\-02](/bulletins/10197487.md), 2021-06-14, Service bulletin
- [T\-SB\-0003\-21](/bulletins/10187254.md), 2021-02-16, Service bulletin
- [T\-SB\-0036\-16](/bulletins/10178786.md), 2020-08-24, Service bulletin
- [ZF5\-Dealer Lette](/bulletins/10149999.md), 2018-12-03, Service bulletin
- [ZE3\_Toyota POL14](/bulletins/10131676.md), 2018-04-02, Service bulletin
- [T\-SB\-0162\-13\_Rev](/bulletins/10129204.md), 2018-02-21, Service bulletin
- [T\-SB\-0087\-14 Rev](/bulletins/10111425.md), 2017-08-14, Service bulletin
- [T\-TT\-0345\-15](/bulletins/10111305.md), 2017-08-14, Service bulletin
- [T\-SB\-0013\-14 Rev](/bulletins/10111292.md), 2017-08-14, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V369000](/v1/recalls/nhtsa/20V369000)

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