# NHTSA recall 20V354000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V354000
- Manufacturer's number: CR4916E
- Manufacturer: Nova Bus
- Reported: 2020\-06\-15
- Owners notified: 2020\-07\-09
- Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 55

## What is wrong

Nova Bus \(Nova\) is recalling certain 2016\-2019 LFS buses.  The safety mechanism that automatically re\-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.


## What can happen

The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.


## The remedy

Nova will notify owners and will update the software for the safety mechanism, free of charge.  The recall began July 9, 2020.  Owners may contact Nova customer service at 1\-800\-350\-6682.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-30
- Vehicles in the campaign: 55
- Reported remedied: 23 \(41%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2016 NOVA BUS LFS](/makes/novabus/lfs/2016/recalls.md)
- [2017 NOVA BUS LFS](/makes/novabus/lfs/2017/recalls.md)
- [2018 NOVA BUS LFS](/makes/novabus/lfs/2018/recalls.md)
- [2019 NOVA BUS LFS](/makes/novabus/lfs/2019/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [BS3270E](/bulletins/10083953.md), 2016-11-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V354000](/v1/recalls/nhtsa/20V354000)

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