# NHTSA recall 20V334000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V334000
- Manufacturer's number: W46
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2020\-06\-09
- Owners notified: 2020\-07\-30
- Component: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Units potentially affected: 23079
- Part numbers: 68242744AF / 68242745AE / 68242743AB

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2017\-2020 Pacifica Plug\-in Hybrid Electric Vehicles \("PHEV"\).  The 12 volt isolator post located behind the driver's seat may develop high resistance.


## What can happen

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.


## The remedy

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.  In the event the post is compromised, the 12v isolator post and associated cables will be replaced.  Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint.  The recall remedy is currently under development.  FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint.  If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed.  Interim notifications are expected to begin around June 22, 2020.  The recall began July 30, 2020.  Owners may contact FCA US LLC customer service at 1\-800\-853\-1403.  FCA US LLC's number for this recall is W46.    Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed:  do not park these vehicles inside of buildings or structures, or near other vehicles.  Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-21
- Vehicles in the campaign: 23079
- Reported remedied: 21934 \(95%\)
- Reported unreachable: 31
- Reported removed: 267

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2017 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2017/recalls.md). Listed as a series or trim of this model.
- [2018 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2018/recalls.md). Listed as a series or trim of this model.
- [2019 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2019/recalls.md). Listed as a series or trim of this model.
- [2020 CHRYSLER PACIFICA PLUG\-IN HYBRID](/makes/chrysler/pacifica/2020/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S1408000384](/bulletins/10251783.md), 2024-03-18, Service bulletin
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin
- [S1708000118](/bulletins/10229041.md), 2023-01-09, Service bulletin
- [67567](/bulletins/10221851.md), 2022-09-26, Service bulletin
- [S2014000001RevA](/bulletins/10221815.md), 2022-09-26, Service bulletin
- [S2014000001](/bulletins/10221812.md), 2022-09-26, Service bulletin
- [9004386](/bulletins/10221228.md), 2022-09-26, Service bulletin
- [9004364](/bulletins/10221099.md), 2022-09-26, Service bulletin
- [S1708000118](/bulletins/10220697.md), 2022-09-26, Service bulletin
- [S1908000028 Rev.](/bulletins/10184399.md), 2020-12-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V334000](/v1/recalls/nhtsa/20V334000)

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