# NHTSA recall 20V331000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 20V331000 - Manufacturer's number: 20S30 - Manufacturer: Ford Motor Company - Reported: 2020\-06\-08 - Owners notified: 2020\-07\-27 - Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH - Units potentially affected: 2147323 - Part numbers: AE8A\-5421412\-B, AE8A\-5421413\-B, AE8A\-5421812\-B, AE8A\-5421813\-B ## What is wrong Ford Motor Company \(Ford\) is recalling certain 2011\-2014 Fiesta, 2013\-2014 Fusion, 2015 Mustang, 2013\-2015 Escape and C\-Max, 2012\-2015 Focus, 2014\-2016 Transit Connect, 2013\-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V\-246, 16V\-643 or 17V\-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. ## What can happen A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. ## The remedy Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1\-866\-436\-7332. Ford's number for this recall is 20S30. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov. ## Remedy progress the manufacturer reported - Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2 - Filed with NHTSA: 2025\-07\-29 - Vehicles in the campaign: 2147323 - Reported remedied: 1253327 \(58%\) - Reported unreachable: 139791 - Reported removed: 705 These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2013 FORD C\-MAX](/makes/ford/c-max/2013/recalls.md) - [2014 FORD C\-MAX](/makes/ford/c-max/2014/recalls.md) - [2015 FORD C\-MAX](/makes/ford/c-max/2015/recalls.md) - [2013 FORD ESCAPE](/makes/ford/escape/2013/recalls.md) - [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md) - [2015 FORD ESCAPE](/makes/ford/escape/2015/recalls.md) - [2011 FORD FIESTA](/makes/ford/fiesta/2011/recalls.md) - [2012 FORD FIESTA](/makes/ford/fiesta/2012/recalls.md) - [2013 FORD FIESTA](/makes/ford/fiesta/2013/recalls.md) - [2014 FORD FIESTA](/makes/ford/fiesta/2014/recalls.md) - [2012 FORD FOCUS](/makes/ford/focus/2012/recalls.md) - [2013 FORD FOCUS](/makes/ford/focus/2013/recalls.md) - [2014 FORD FOCUS](/makes/ford/focus/2014/recalls.md) - [2015 FORD FOCUS](/makes/ford/focus/2015/recalls.md) - [2013 FORD FUSION](/makes/ford/fusion/2013/recalls.md) - [2014 FORD FUSION](/makes/ford/fusion/2014/recalls.md) - [2015 FORD MUSTANG](/makes/ford/mustang/2015/recalls.md) - [2014 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2014/recalls.md) - [2015 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2015/recalls.md) - [2016 FORD TRANSIT CONNECT](/makes/ford/transit-connect/2016/recalls.md) - [2015 LINCOLN MKC](/makes/lincoln/mkc/2015/recalls.md) - [2013 LINCOLN MKZ](/makes/lincoln/mkz/2013/recalls.md) - [2014 LINCOLN MKZ](/makes/lincoln/mkz/2014/recalls.md) ## Investigated as RQ19005 This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected. - RQ19005: Recall query, opened 2019\-12\-19, closed 2022\-02\-07. Door Latch Failures. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; STRUCTURE:BODY. From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/20V331000/investigations](/v1/recalls/nhtsa/20V331000/investigations) ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [21N10](/bulletins/10205726.md), 2022-01-03, Service bulletin - [15\-0069](/bulletins/10058055.md), 2015-07-28, Service bulletin - [TSB\-14\-0078](/bulletins/10056234.md), 2014-10-11, Service bulletin - [SB\-21508](/bulletins/10037090.md), 2011-05-05, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/20V331000](/v1/recalls/nhtsa/20V331000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2020V331000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F20V331000&vehicle=NHTSA%20recall%2020V331000)