# NHTSA recall 20V324000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V324000
- Manufacturer's number: N202306490
- Manufacturer: General Motors LLC
- Reported: 2020\-06\-04
- Owners notified: 2020\-07\-07
- Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
- Units potentially affected: 272
- Part numbers: 84719023, 84719024

## What is wrong

General Motors LLC \(GM\) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V\-142.  Some of the vehicles in 20V\-324 were not part of Recall 20V\-142 but received defect parts during another service \(typically during collision repair\).  The hood\-latch striker wires on replacement hoods installed for Safety Recall 20V\-142 may not have been heat\-treated properly, possibly causing them to fracture.


## What can happen

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.


## The remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge.  For hoods sold over the counter, dealers will contact customers with instructions for hood replacement.  The recall began July 7, 2020.  Owners may contact Chevrolet customer service at 1\-800\-222\-1020 or GMC customer service at 1\-888\-988\-7267.  GM's number for this recall is N202306490.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-07
- Vehicles in the campaign: 272
- Reported remedied: 196 \(72%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 CHEVROLET SILVERADO 2500](/makes/chevrolet/silverado/2020/recalls.md). Listed as a series or trim of this model.
- [2020 CHEVROLET SILVERADO 3500](/makes/chevrolet/silverado/2020/recalls.md). Listed as a series or trim of this model.
- [2020 GMC SIERRA 2500](/makes/gmc/sierra/2020/recalls.md). Listed as a series or trim of this model.
- [2020 GMC SIERRA 3500](/makes/gmc/sierra/2020/recalls.md). Listed as a series or trim of this model.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V324000](/v1/recalls/nhtsa/20V324000)

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