NHTSA recall 20V262000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V262000 |
| Manufacturer's number | 20S20 |
| Manufacturer | Ford Motor Company |
| Reported | 2020-05-08 |
| Owners notified | 2020-05-26 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Units potentially affected | 25081 |
| Report | Annual report 3, for 2024 quarter 2 to 2025 quarter 1 |
|---|---|
| Filed with NHTSA | 2025-05-01 |
| Vehicles in the campaign | 25081 |
| Reported remedied | 24568 (97%) |
| Reported unreachable | 9 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
What can happen
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
The remedy
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2020 FORD EXPEDITION | Built 2019-04-16 to 2020-03-20. |
|---|---|
| 2020 LINCOLN NAVIGATOR | Built 2019-07-19 to 2020-03-19. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 50170 | 2021-10-29. Service bulletin. Some 2020-2021 Navigator and 2020-2022 Aviator vehicles may exhibit a condition where the degrees do not appear in the SYNC screen when adjusting the climate control temperature. This may be due to the SYNC software installed in the accessory protocol interface module (APIM). Engineering is currently developing a software update that is expected in January 2022. Once the software update is available, it will be made available to customers who have enabled SYNC 3 Automatic Updates with their vehicle connected to a Wi-Fi network. Repair appointments should be scheduled for customers in February 2022 who do not receive Automatic Updates. Monitor OASIS for updates. |
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A bulletin is the manufacturer's note to its dealers. It is not part of this recall.