# NHTSA recall 20V250000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V250000
- Manufacturer's number: 20E\-004
- Manufacturer: National Van Builders, Inc.
- Reported: 2020\-05\-05
- Owners notified: 2020\-05\-19
- Component: SEAT BELTS:FRONT:RETRACTOR
- Units potentially affected: 5
- Part numbers: 43705, 44000, 44001

## What is wrong

National Van Builders, Inc. \(National Van Builders\) is recalling certain vehicles based on 2019\-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO\-ES foldaway seats.  The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 209, "Seat Belt Assemblies."


## What can happen

An unsecured occupant has an increased risk of injury in the event of a crash.


## The remedy

National Van Builders will notify owners, and dealers will replace the retractors, free of charge.  The recall began May 19, 2020.  Owners may contact Freedman customer service at 1\-800\-443\-4540 or National Van Builders customer service at 1\-800\-527\-7477.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 1, for 2020 quarter 2
- Filed with NHTSA: 2020\-09\-25
- Vehicles in the campaign: 5
- Reported remedied: 5 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 FORD TRANSIT](/makes/ford/transit/2019/recalls.md)
- [2020 FORD TRANSIT](/makes/ford/transit/2020/recalls.md)
- 2019 RAM PROMASTER

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 51907](/bulletins/10243481.md), 2023-10-04, Service bulletin
- [SSM 50874](/bulletins/10214830.md), 2022-06-30, Service bulletin
- [SSM 50236](/bulletins/10202795.md), 2021-11-02, Service bulletin
- [SSM 47723](/bulletins/10153952.md), 2019-03-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V250000](/v1/recalls/nhtsa/20V250000)

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