NHTSA recall 20V207000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V207000 |
| Manufacturer's number | W24, W44 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2020-04-09 |
| Owners notified | 2020-07-09 |
| Component | STRUCTURE |
| Units potentially affected | 37580 |
| Part numbers | 82215842AD, 82215842AC |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-21 |
| Vehicles in the campaign | 37580 |
| Reported remedied | 34607 (92%) |
| Reported unreachable | 140 |
| Reported removed | 163 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What can happen
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 RAM 2500 | |
|---|---|
| 2020 RAM 2500 | |
| 2019 RAM 3500 | |
| 2020 RAM 3500 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 9100901 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
|---|---|
| 113069 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| 113070 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |
| S2208000045 REV.D | 2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection |
| S1623000028 Rev. K | 2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| S1623000028 REV.J | 2026-06-16. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| S2623000040 | 2026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. |
| 9100831 | 2026-06-16. Service bulletin. For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18 |
| S1623000028 REV.I | 2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
| S2623000032 | 2026-05-06. Service bulletin. Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.