# NHTSA recall 20V183000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V183000
- Manufacturer's number: W22
- Manufacturer: Chrysler \(FCA US LLC\)
- Reported: 2020\-03\-26
- Owners notified: 2020\-05\-21
- Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Units potentially affected: 515
- Part numbers: 68352175AA

## What is wrong

Chrysler \(FCA US LLC\) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles.  The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down.  If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.


## What can happen

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.


## The remedy

Chrysler will notify owners, and dealers will replace the front differential, free of charge.  The recall began May 21, 2020.  Owners may contact Chrysler customer service at 1\-800\-853\-1403.  Chrysler's number for this recall is W22.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 2 to 2025 quarter 1
- Filed with NHTSA: 2025\-04\-26
- Vehicles in the campaign: 515
- Reported remedied: 471 \(91%\)
- Reported unreachable: 5
- Reported removed: 6

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2019 DODGE DURANGO](/makes/dodge/durango/2019/recalls.md)
- [2019 JEEP GRAND CHEROKEE](/makes/jeep/grand-cherokee/2019/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V183000](/v1/recalls/nhtsa/20V183000)

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