# NHTSA recall 20V177000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 20V177000
- Manufacturer's number: 20S15
- Manufacturer: Ford Motor Company
- Reported: 2020\-03\-23
- Owners notified: 2020\-09\-21
- Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Units potentially affected: 288110
- Part numbers: AE8A\-5426412\-B, AE8A\-5426413\-B, AE8A\-5421812\-B, AE8A\-5421813\-B

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2014\-2015 Fiesta, 2014\-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands \(Saipan\), and the U.S. Virgin Islands.  A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.


## What can happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.


## The remedy

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge.  The recall began September 21, 2020.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 20S15.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Annual report 3, for 2024 quarter 3 to 2025 quarter 2
- Filed with NHTSA: 2025\-07\-23
- Vehicles in the campaign: 288110
- Reported remedied: 184590 \(64%\)
- Reported unreachable: 10995
- Reported removed: 102

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 FORD FIESTA](/makes/ford/fiesta/2014/recalls.md). Built 2013\-11\-01 to 2014\-12\-04.
- [2015 FORD FIESTA](/makes/ford/fiesta/2015/recalls.md). Built 2013\-11\-01 to 2014\-12\-04.
- [2014 FORD FUSION](/makes/ford/fusion/2014/recalls.md)
- [2015 FORD FUSION](/makes/ford/fusion/2015/recalls.md)
- [2016 FORD FUSION](/makes/ford/fusion/2016/recalls.md)
- [2014 LINCOLN MKZ](/makes/lincoln/mkz/2014/recalls.md). Built 2013\-11\-01 to 2015\-04\-27.
- [2015 LINCOLN MKZ](/makes/lincoln/mkz/2015/recalls.md). Built 2013\-11\-01 to 2015\-04\-27.
- [2016 LINCOLN MKZ](/makes/lincoln/mkz/2016/recalls.md). Built 2013\-11\-01 to 2015\-04\-27.

## Investigated as RQ19005

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ19005: Recall query, opened 2019\-12\-19, closed 2022\-02\-07. Door Latch Failures. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; STRUCTURE:BODY.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/20V177000/investigations](/v1/recalls/nhtsa/20V177000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [15\-0069](/bulletins/10058055.md), 2015-07-28, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/20V177000](/v1/recalls/nhtsa/20V177000)

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