NHTSA recall 20V144000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V144000 |
| Manufacturer's number | R29998 |
| Manufacturer | Volvo Car USA LLC |
| Reported | 2020-03-12 |
| Owners notified | 2020-04-09 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION |
| Units potentially affected | 121605 |
| Report | Annual report 3, for 2024 quarter 2 to 2025 quarter 1 |
|---|---|
| Filed with NHTSA | 2025-04-02 |
| Vehicles in the campaign | 121605 |
| Reported remedied | 121000 (99%) |
| Reported unreachable | 0 |
| Reported removed | 22 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
What can happen
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
The remedy
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 36048 | 2025-08-18. Service bulletin. This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe |
|---|---|
| TJ31514.1.0 | 2025-07-09. Service bulletin. this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal |
| 36048 | 2025-04-09. Service bulletin. This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe |
| 36048 | 2024-10-30. Service bulletin. This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations |
| 37048 | 2024-10-30. Service bulletin. This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process |
| TJ36512 | 2024-01-29. Service bulletin. Upper front suspension creaking/knocking noise |
| TJ36048.2.0 | 2024-01-16. Service bulletin. Alleged issues with Intellisafe functionality. |
| C00009 | 2023-09-05. Service bulletin. COMPLIMENTARY UPGRADE C00009 DESCRIPTION. |
| TJ3662910 | 2023-09-05. Service bulletin. Driver support systems |
| TJ36512.2.0 | 2023-05-30. Service bulletin. Upper front suspension creaking/knocking noise. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.